A Telephone system involves the connection and use of several phones which is done in an interconnected manner. This interconnection allows for some upgraded telephone characteristics and features such as teleconferencing, call handling, call transferring, metering and call accounting. The telephone system interconnection is mainly done in homes and small businesses are also big users of the system. Pabx systems are also commonly used in large companies and business entities.
A telephone system works under the control office which is used to control the features of the telephone system like the call handling and metering. Interconnected phones from different and several stations are controlled by the control office. Actually, the telephone systems are mainly used in businesses and here they are usually categorized as either the key and the main telephone systems, the private branch exchanges which are often for bigger entities or the hybrid systems which are even more larger than the other two.
Contrary to the private branch exchange system, the key telephone system does not require an operator. The operators purpose in running the telephone system is to create and ensure connection between the stations. The central office systems also share the line of connection with the private branch exchange but the private branch exchange may compete with the central office system in features and the capacity. The connection of the telephone system are controlled by line buttons. It is very appropriate to use the pabx systems because they efficiently answers the business communication needs.
The telephone system is very beneficial to small businesses, homes and also larger businesses and entities. Telephone systems ensure unity in a business. Unity ensures smooth running of the business. The use of business telephone system enhances the reduction of telephone costs that are usually paid at the end of the month. It is not appropriate to use the telephone system to make personal calls because the system allows the evaluation of calling durations and the charges arising from the calls.
This telephone system allows expansion because as the business is growing, the system can be as well upgraded. A larger telephone system is able to allow expansion and also fit many additional employees. The cost of installing a pabx system is affordable. New features can be integrated by the use of the telephone system. Operations can be easily tracked and planning done efficiently through the use of the telephone systems. Meetings and meetings with clients can be easily communicated through the telephone systems. Problem solving is easier because employees are able to share ideas and also enhance customer care.